Refund policy
Your complete satisfaction is our ultimate goal. You must return any item shipped by Herbs by Leah purchased here at our store called "ZODYL ORGANICS" for a full credit or refund of the product price, noting the following:
Returns and Refunds Procedure:
We do not make refunds for any container or open bottle.
Item must be in new condition with original packaging and accessories.
You must return the item to us within 15 days of receiving your purchase.
OPENED PRODUCTS: If you open a container(s) or bottle(s) that you purchased on our website individually or as a package, and send it back, you will NOT receive a refund. NO EXCEPTIONS
Did you receive a product in error or damaged? We will also provide free return shipping if your return is a result of our error (damaged, defective, or incorrect item, etc.). In other cases, a return postage fee will apply.
Prepaid shipping labels for your returned products: We do not provide return labels for products that are returned. Customers are responsible for all return shipping costs. If your return is not the result of our error, your postage fee will apply.
Once your return has been received, a credit or refund will be issued within 15 days and an email confirmation will be sent.
Actual postage rate, in many cases ZODYL ORGANICS will share your postage cost so if you decide to return a product(s) we will charge you for the full postage cost.
shipments should be made to:
ZODYL ORGANICS
11500 Northwest Freeway Suite, 330
Houston,TX 77092
Refused Shipments
If you choose to refuse any shipment from Zodyl Organics, you are responsible for the original shipping charges to you, duties, taxes and/or charges. customs fees incurred on the package (both original and return shipments), and the cost of returning the package to Herbs by Leah. This amount will be subtracted from your refunded balance.
Do you need help with a RETURN or REFUSED SHIPMENT?
Customer Amin@herbsbyleah.com
Telephone service (281)995-5093
If what concerns you does not exist within our policy, we are open to listening and helping you, please do not hesitate to contact us!
Your purchase of a product or service or ticket to an event may or may not provide for any refund. Each specific product, service, event or course will specify its own refund policy.